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Application deadline: 05.10.2026
Order Support Specialist
Administration · ER-EL Dilovası Factory
Our company, located at İMES OSB, Dilovası/Kocaeli, is recruiting an Order Support Specialist. Duties and Responsibilities: - Answering all customer questions regarding their orders. - Tracking orders and coordinating the delivery processes. - Making the necessary order updates in the system. - Collecting customer feedback and forwarding it to the relevant departments. - Ensuring customer satisfaction by optimizing the order processes.
Administration · ER-EL Dilovası Factory · Application deadline: 05.10.2026
Job Description
Our company, located at İMES OSB, Dilovası/Kocaeli, is recruiting an Order Support Specialist. Duties and Responsibilities: - Answering all customer questions regarding their orders. - Tracking orders and coordinating the delivery processes. - Making the necessary order updates in the system. - Collecting customer feedback and forwarding it to the relevant departments. - Ensuring customer satisfaction by optimizing the order processes.
Required Qualifications
At least a [High School / Associate Degree / Bachelor's Degree] graduate. - Good communication and problem-solving skills. - Knowledge of Microsoft Office and order management systems. - Customer-oriented and solution-oriented approach to work. - Team player, responsible and attentive to detail. - Working hours: weekdays 08:00-17:40 - Transport: company shuttle buses coming from the direction of Dilovası and the Gebze D100 highway - Remote work is not available. CV: ik@er-el.com.tr
